Customer service
1-877-733-0724US
Ticket enquiries use the main service contact. The page lists SMS separately.

Ticket enquiries use the main service contact. The page lists SMS separately.
An independent reference. Birch Waypoint is not RedCoach’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
RedCoach’s contact page offers a customer-service telephone, a separate SMS route and a written assistance form. Ticket details, the journey and the service code help identify an existing trip. A request about a booking should be kept separate from a parcel or baggage description.
US
Ticket enquiries use the main service contact. The page lists SMS separately.
Keep private account information for the company’s secure channel.
Keep the ticket number and the departure date beside you.
Name the departure and arrival locations for the affected journey.
Describe any missing luggage separately from the request to change a ticket.
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Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction