Member and reservation support
1-866-494-7227US · Active reservations: 24 hours; other enquiries: daily 8am–11pm ET

Member and reservation support
Check the department and calling region before making contact. The company handles your enquiry directly.
An independent reference. Birch Waypoint is not Zipcar’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
The Zipcar record is arranged around the company’s documented contact routes. Use the original seller’s process when it is responsible for the booking. The business receiving the request determines its own handling process.
US · Active reservations: 24 hours; other enquiries: daily 8am–11pm ET
Keep private account information for the company’s secure channel.
Ask for the complete price difference before agreeing to a replacement arrangement.
Check the pickup point and scheduled time in the current confirmation.
Use the original seller’s process when it is responsible for the booking.
These are company account links. The company determines whether a platform can handle individual support requests.
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Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction